So your cable modem went out, you don’t want to take an hour off of work to have a technician come over. How can you replace it? Well you can’t just plug it in like you can with DSL and it work. Also most cable providers don’t have a good ‘set it up yourself’ method […]
I realized that I didn’t have any instructions on how to push ShoreTel Communicator out through Group Policy even though I talk about it a lot. Also welcome Redditors! Yeah I know this article was published in 2012, but it’s updated fairly frequently. Thanks for stopping by! You’ll find a couple of other processes to […]
I pulled this from my notes earlier, it is something that does need to be done occasionally. If you’ve got a ShoreTel switch acting up this will fix it. Their switches are usually rock solid but occasionally something gets screwed up and they just need to have a “factory restore” done to them. This requires […]
This is one of those ‘probably never’ pieces of information. I’ve had to do this exactly one time to check and see why a phone was screwing up. When you need to telnet into any ShoreTel device you must be using the ShoreTel server. You’ll need to know the IP address of the phone you need […]
It doesn’t come up often but occasionally you’ll find your phones aren’t getting the right information from your network’s time server. Some partners will set up the ShoreTel server as the SNTP server for your phones. I’ve been told this isn’t great practice anymore. Your network may not be set up in a way that […]