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shoretel Systems Administration

ShoreTel Backup Method Revisited

Occasionally I’ll get a comment on the blog that says, “This post is three years old but it worked” which is really nice to hear. It also means that at least in the case of ShoreTel most stuff is fairly consistent between versions. I was thinking about backing up ShoreTel servers today and looked at […]

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shoretel

Editing Personal Call Handling Rules For Other Users in ShoreTel

This is one of those guides that requires some knowledge of relational databases and the confidence to edit your ShoreWare Director Database without screwing it up. You’ll need some software on your ShoreTel Server to do this. I prefer HeidiSQL but you can use any MySQL GUI that you prefer. You can even install PHPMyAdmin […]

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shoretel

ShoreTel Communicator Encountered Error While Attempting to Connect to Server

Had this problem on a few machines during a failed upgrade. I found the fix here at Read, Deploy, Enjoy!. Here’s the link. Basically it involves setting the permissions to the STClient Login object under DCOM Config in your Component Services to to “Everyone”. What I ran into was slightly different. The object wasn’t even […]

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phone shoretel Systems Administration

Useful ShoreTel Communicator Registry Keys for Scripting

I recently did a favor for a friend of mine who wanted tie a couple of systems together that weren’t tightly integrated in his network with some scripts. Anyway, I found the idea in his case fairly novel so I adapted the idea to the ShoreTel phone system and logon scripts. I know a lot […]

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shoretel Systems Administration

Importing a WAVE File into a ShoreTel Voicemail Greeting

Sometimes you need to import a WAVE file into a user’s voicemail greeting. This might be because their connection to your ShoreTel server isn’t great, they’re on the road or any of a number of other reasons. Unfortunately there’s no tool to do this in ShoreWare Director. Or at least there isn’t in older versions, there […]