Deploy ShoreTel Communicator With Group Policy

I realized that I didn’t have any instructions on how to push ShoreTel Communicator out through Group Policy even though I talk about it a lot. Also welcome Redditors! Yeah I know this article was published in 2012, but it’s updated fairly frequently. Thanks for stopping by!  You’ll find a couple of other processes to […]

Assigning a Specific SNTP Server to ShoreTel Phones

It doesn’t come up often but occasionally you’ll find your phones aren’t getting the right information from your network’s time server. Some partners will set up the ShoreTel server as the SNTP server for your phones. I’ve been told this isn’t great practice anymore. Your network may not be set up in a way that […]

How To Look Up Phone Service Providers By Area Code and Extension

Sometimes you need to not only know where a phone number is dialing from (area codes tell you this) but who provides the phone number, and whether it’s a cell phone or not. Typically you can get all this information from one website. Here’s how to do it and how to interpret what comes back. […]