Categories
phone shoretel tech

How To Use ShoreTel Communicator On A Workstation Not On The Domain

Just a quick one today. My Google feeds showed a few people searching for ShoreTel not working on a computer not attached to your domain. This is incredibly simple and easy to set up. You do need to know a few things if you’ve integrated your ShoreTel server with your domain, though. By ‘default’ ShoreTel […]

Categories
geeky Home Technology phone tech

Why I Put GetHuman Links In My Posts

Try this: Call your phone company, tell the menu you are not calling from the number you need serviced. It will ask you to put in your account number or phone number. Hit ten totally random digits and see if the customer service rep can tell you what you put in. It will even say […]

Categories
phone shoretel tech

Export a Wave File From ShoreTel’s Auto-Attendant Menu

If you’ve inherited a ShoreTel system from a previous Administrator you may run into the unfortunate situation where they recorded the menus directly into ShoreTel. While not a bad way to record menus, it doesn’t lend well to having a backup or master file to edit for your Auto-Attendants, or Workgroup Voice Mail prompts. Note […]

Categories
phone shoretel

Fixing Outlook Freezing with ShoreTel.

Found a post on fixing the Outlook 2010 freezing with ShoreTel problem. Also upgrading to 12.x will generally fix this problem too. It’s a bug in the Agent.exe file in older versions.   http://community.spiceworks.com/how_to/show/12348

Categories
phone shoretel tech

How to Use Audacity to Create ShoreTel Auto Attendant Menus

Every so often you’ll need to update your auto attendants and don’t really want to spend a lot of time on it. Here’s a quick way to use Audacity to make or edit auto attendant menus. You can take these settings and convert them for use in other sound recording programs, it’s basically the same […]