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phone shoretel tech

How to Set Up Holiday Schedules in ShoreTel

Holiday Schedules are different from on-hours schedules. For one a holiday schedule has specific dates, but no times. These schedules activate for the entire day from midnight to 11:59pm on the dates selected. How to Set Up Holiday Schedules in ShoreTel I’m going to go over two competing theories on how to do this first, […]

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geeky phone shoretel

Setup an On-Hours/Off-Hours Schedule in ShoreTel

Set Up An On-Hours Schedule Before you start, this page in Director requires a special ActiveX control. I’ve posted an article here on how to install this control manually in case your PC security prevents you from installing it automatically on the site.  Just go ahead and install both controls mentioned as you’ll need them when you […]

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geeky Home Technology phone

How to Keep Your Personal Contacts Synced and Up To Date

I’m a big fan of Google Mail. I can’t count the times it has saved me from a lot of trouble. I used to keep a contact list on Outlook and managed to sync it to my various cell phones via sketchy software that barely worked and required a lot of editing. These days your […]

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geeky phone shoretel tech

Group and Overhead Paging in ShoreTel

Something I’ve overlooked for a long time is the paging features ShoreTel comes with. You’ve basically got two options with ShoreTel: Group Paging (over the phone loudspeaker) or Overhead Paging through your public address system. Group paging is pretty simple to set up, whereas overhead paging can be just about as complicated as you want. […]

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geeky phone shoretel

More Fixes for Random Dropped Calls on the ShoreTel System

This is just a quick post about calls getting dropped and other phone related issues with the ShoreTel phone system. A lot of times it isn’t the ShoreTel hardware that’s the root problem, it is the networking equipment it is attached to. Here are some I’ve run into, and things to look for if your […]