Categories
phone shoretel

Fixing ShoreTel No Messages May Be Taken For This Mailbox Voicemail Error

Another quick fix today. Occasionally you’ll get a voicemail error message from a user’s voice mail box that says, “No Messages My Be Taken For This Mailbox”. It’s vague and gives no indication why this is happening. The user’s voice mail box might not even be full when this happens. Unfortunately I’ve seen this happen […]

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phone shoretel tech

Adding ShoreTel Option 156 to Old Cisco Routers

Found this in my book of notes today. Thought I’d pass this along. There’s a lot of old Cisco Routers out there that configured as DHCP servers on small networks with ShoreTel phones on them. Here’s how to set them up to auto-configure your phones. I’m assuming the router’s DHCP pool has already been set up. […]

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Home Technology phone tech

DSL vs. Cable Internet, What's the Difference?

This is something that I’ve been asked a lot recently. A lot of people don’t really understand what the differences between the two most common broadband internet types are. So as someone who has worked for not one, but two internet service providers I feel qualified to break it down for people. If you’re looking […]

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phone shoretel tech

How to Use Schedules In Auto-Attendants in ShoreTel

This article won’t tell you how to set up an auto-attendant in general, I may do that later. This article focuses on how to use schedules with Auto-Attendants. I’m also going to talk ‘auto-attendant theory’ a bit which should actually apply to other phone systems. Refer to my article on setting up schedules for links […]

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phone shoretel tech

How to Set Up Custom Schedules in ShoreTel

A custom schedule in ShoreTel is how you deal with emergencies, unscheduled off times and other times where you need your phones to ring different at a certain time on certain days. The big use I see for it is when weather is bad, or when your office has some other sort of emergency. Some […]