How To Convert a Word Document to Google Docs With Drive

I got asked if it was possible to convert an already uploaded Word document on Google Drive to the Google Docs format for better editing. This is possible and in fact very simple to do. When you first upload with the web interface you get an option to convert it upon upload, but not if you use […]

How to Use Audacity to Create ShoreTel Auto Attendant Menus

Every so often you’ll need to update your auto attendants and don’t really want to spend a lot of time on it. Here’s a quick way to use Audacity to make or edit auto attendant menus. You can take these settings and convert them for use in other sound recording programs, it’s basically the same […]

How to Install the ShoreTel Voicemessage Control Manually

Imagine if you will: You’re in the middle of Canada with a sketchy internet connection and you desperately need to update your ShoreTel auto-attendant for Labor Day. You’ve had the recording needed sent to you and you’ve connected to your work via VPN. You go into the auto-attendant menus to upload the recording and you […]