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How To Convert a Word Document to Google Docs With Drive

I got asked if it was possible to convert an already uploaded Word document on Google Drive to the Google Docs format for better editing. This is possible and in fact very simple to do. When you first upload with the web interface you get an option to convert it upon upload, but not if you use […]

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phone shoretel

Fixing Outlook Freezing with ShoreTel.

Found a post on fixing the Outlook 2010 freezing with ShoreTel problem. Also upgrading to 12.x will generally fix this problem too. It’s a bug in the Agent.exe file in older versions.   http://community.spiceworks.com/how_to/show/12348

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phone shoretel tech

How to Use Audacity to Create ShoreTel Auto Attendant Menus

Every so often you’ll need to update your auto attendants and don’t really want to spend a lot of time on it. Here’s a quick way to use Audacity to make or edit auto attendant menus. You can take these settings and convert them for use in other sound recording programs, it’s basically the same […]

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phone shoretel tech

Backing up a ShoreTel Server

For those of you who’ve followed this blog for some time, I used to have  a link to a script from Curt Corwin’s blog here. He seems to have removed the script. Likely because it doesn’t work, or some other reason. I’ve meant to update this post forever to remedy this and give some alternate […]

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phone shoretel tech

How to Install the ShoreTel Voicemessage Control Manually

Imagine if you will: You’re in the middle of Canada with a sketchy internet connection and you desperately need to update your ShoreTel auto-attendant for Labor Day. You’ve had the recording needed sent to you and you’ve connected to your work via VPN. You go into the auto-attendant menus to upload the recording and you […]