ShoreTel/Outlook Issues With Exchange and Windows Vista

Quick post here. Been working on some issues with Windows Vista Business and stuff just flat not working. The most annoying thing is Outlook 2007  not getting auto-configuration information correctly. I thought it was our master images that we use, and in a sense that is correct. Windows and Office 2007 just need a few […]

Call From Specific Phone Line With ShoreTel

Occasionally your ShoreTel system will just flat refuse to dial certain numbers on certain phone lines. In my experience this happens most with PRI/Voice T1’s dialing to specific  area code/prefix combinations. A lot of times this is due to those no-contract prepaid cell phones you get for $30 at Wal-Mart. Other times it’s weird long distance […]

Cyberoam PPTP VPN For Telecommuters

Have recently done some experimenting with the Cyberoam PPTP VPN for road warrior connections. We were having a LOT of instability issues with L2TP VPN. The biggest reason for using L2TP is security as it encrypts all traffic, but if your user’s apps and everything are encrypted anyway, this can cause a bottleneck. Another issue […]

ShoreTel Communicator On 64 Bit Windows

This is one of those questions I get asked a lot. “Does Shoretel Communicator Work With Windows 7 64 Bit?”. The answer is pretty easy. Yes it does. I’ve got it running on several machines here with just a couple of issues. I checked my settings to make sure I hadn’t added any compatibility settings […]