Install a Multi-Tech Fax Server on ShoreTel System

It’s funny but I’ve probably been on twenty ShoreTel system installs and I don’t think a single one of them didn’t have a fax server somewhere in the mix. It just makes sense right? You spend all that money on a phone system that will pay for itself twice in a year if you have […]

Bypass Stateful Inspection Between Networks Cyberoam

If you have a Cyberoam, multiple networks, and/or a ShoreTel system, you’ll run into problems where one network might not pass traffic to another for inexplicable reasons. You can also get one way voice traffic with ShoreTel because of this. Typically this is due to something called “Asymmetric Routing”. Any number of things can cause […]

How to Set up A Router for Home WiFi

People ask me occasionally about how to set up WiFi and make sure it’s secure. It’s not something that is easy to explain in person, it takes illustrations. So I’ve compiled it here. First off, I suggest Linksys routers. If you don’t have one, go get a Linksys E2000 router. You can find them at […]

How To Install a New Cable Modem

So your cable modem went out, you don’t want to take an hour off of work to have a technician come over. How can you replace it? Well you can’t just plug it in like you can with DSL and it work. Also most cable providers don’t have a good ‘set it up yourself’ method […]

Deploy ShoreTel Communicator With Group Policy

I realized that I didn’t have any instructions on how to push ShoreTel Communicator out through Group Policy even though I talk about it a lot. Also welcome Redditors! Yeah I know this article was published in 2012, but it’s updated fairly frequently. Thanks for stopping by!  You’ll find a couple of other processes to […]

Assigning a Specific SNTP Server to ShoreTel Phones

It doesn’t come up often but occasionally you’ll find your phones aren’t getting the right information from your network’s time server. Some partners will set up the ShoreTel server as the SNTP server for your phones. I’ve been told this isn’t great practice anymore. Your network may not be set up in a way that […]