Importing a WAVE File into a ShoreTel Voicemail Greeting

Sometimes you need to import a WAVE file into a user’s voicemail greeting. This might be because their connection to your ShoreTel server isn’t great, they’re on the road or any of a number of other reasons. Unfortunately there’s no tool to do this in ShoreWare Director. Or at least there isn’t in older versions, there […]

How to Set Up an Active Directory Integrated ShoreTel System to Work With Hosted E-mail Solutions

A commenter named Justin pointed this out to me in the ShoreTel Active Directory Integration post. When you set up Active Directory Integration, one of the ‘problems’ is that ShoreTel will pull the e-mail address from the “User Principal Name” of your Active Directory System. It grays out the email field in the GUI so you can’t […]

Intermediate Home Internet Troubleshooting

So  you’ve having trouble with your internet at home. It may or may not be completely down and you are trying to figure out where the problem is. It might be slow, it might drop off a lot.  Your router and modem have been rebooted many times, but before you call Tech Support and get […]