How to Set Up Custom Schedules in ShoreTel

A custom schedule in ShoreTel is how you deal with emergencies, unscheduled off times and other times where you need your phones to ring different at a certain time on certain days. The big use I see for it is when weather is bad, or when your office has some other sort of emergency. Some […]

How to Set Up Holiday Schedules in ShoreTel

Holiday Schedules are different from on-hours schedules. For one a holiday schedule has specific dates, but no times. These schedules activate for the entire day from midnight to 11:59pm on the dates selected. How to Set Up Holiday Schedules in ShoreTel I’m going to go over two competing theories on how to do this first, […]

Schedules In ShoreTel

Every once in a while you come across something in your field of expertise that you have just completely forgotten how works. With me it’s usually because I haven’t messed with something in a while and just can’t remember how it works. How schedules work in ShoreTel was one of those things. Since it’s so basic […]

Setup an On-Hours/Off-Hours Schedule in ShoreTel

Set Up An On-Hours Schedule Before you start, this page in Director requires a special ActiveX control. I’ve posted an article here on how to install this control manually in case your PC security prevents you from installing it automatically on the site.  Just go ahead and install both controls mentioned as you’ll need them when you […]